Job Description

• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Provides customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Process and monitor incoming payments and secure revenue by verifying and posting receipts to increase the organization’s collection.
• Establish and maintain effective and cooperative working relationships with dealers and sales.
• Secure organized documentation to keep track of previous and current transactions efficiently.
• Accountable for reducing delinquency for assigned accounts.

Qualifications:

• Must be a Graduate of BS degree in Finance, Accounting or Business Administration.
• Working experience as accounts receivable clerk/ credit & collection officer is a plus.
• Solid understanding of basic accounting principles, fair credit practices and collection regulations.
• Proven ability to calculate, post and manage accounting figures and financial records.
• Hands-on experience in operating Excel and accounting software.
• Customer service orientation and negotiation skills.
• High degree of accuracy and attention to detail.
• Effective communicator